Privacy Policy

Last updated November 14, 2026

This policy explains how Pellwyn, a brand of The Nelson M Group LLC ("Pellwyn", "we") handles information on pellwyn.com.

Information we collect

When you send the get-started form we receive your first and last name, where you are in the aid year, your first topic, and anything optional you add: email, mobile number and ZIP code. If you tick the aid calendar texts box, we also record that consent, the wording you agreed to, the time and the page. We do not ask for Social Security numbers, FSA IDs, passwords or tax records, and you should never send them.

The site sets no advertising cookies and runs no analytics or third-party tracking scripts. Our hosting provider keeps standard server logs, such as IP address and pages requested, for security.

How we use it

We use form details to respond to your request and to keep a record of your choices. We use a mobile number only for the aid calendar texts you agreed to. We do not sell personal information.

Text messages

If you tick the aid calendar texts box, Pellwyn sends recurring informational reminders tied to the aid calendar on pellwyn.com. Message frequency varies, up to 8 messages per month. Msg & data rates may apply. Reply STOP to opt out, HELP for help. If you need assistance, please message HELP to any of our numbers to receive help or information about the number. Our support line is 866-988-0455.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The only way to join is the checkbox on the get-started form. We keep a record of each consent and each opt-out.

Sharing

We share information only with service providers that help us run the site and send messages, under contracts that limit their use of it, or when the law requires. We never sell it.

Keeping and deleting

We keep form records while they are useful for the purpose you gave them and as required for consent records. To see, correct or delete your information, email support@pellwyn.com. California residents may exercise their rights under California law the same way, and we will not treat you differently for doing so.

Children

The site is meant for students and families. It is not directed at children under 13, and we do not knowingly collect their information.

Security

We use reasonable safeguards for the information we hold. No method of sending data over the internet is perfectly secure.

Contact

Pellwyn, a brand of The Nelson M Group LLC, 14210 Culver Drive, Irvine, CA 92604. Email support@pellwyn.com. Phone 866-988-0455.